Have a question about something you read on Kindlespan? We want to hear from you. Whether you spotted an error, need a topic explained more clearly, or have an idea for a guide you wish existed, your message helps us make the site better.
What to Send Us
You can reach the editorial team by email at [email protected]. We read every message, and a few kinds of notes are especially useful to us.
- Corrections: If a fact, figure, or explanation looks wrong or out of date, point us to the article and the specific line.
- Topic requests: Tell us what you are trying to understand about credit, budgeting, loans, or banking, and we will consider it for a future guide.
- Feedback: Let us know what worked, what confused you, or where an article could go deeper.
- Partnership and press: Reach out with a short summary of what you have in mind.
What We Cannot Help With
Please read this part carefully before you write. Kindlespan is an independent education site, not a bank, lender, or financial institution.
We are not customer service for any company you bank or borrow with. We cannot view your account, reset a password, dispute a charge, check an application status, or release a payment. If you need help with a specific account, contact your bank, card issuer, or lender directly using the details on your statement or their official website.
We also do not provide personalized financial advice. Our articles explain general concepts so you can make informed choices, but your situation deserves guidance from a licensed professional.
Response Times
A small team runs Kindlespan, so response times vary. We aim to reply to genuine questions and corrections within a few business days, though busy periods can stretch that out.
You will get a faster, more useful answer if your email is specific. Include the title or link of the article you are writing about, and describe exactly what you noticed or want clarified.
A Few Notes
For your safety, never send sensitive details such as full account numbers, card numbers, Social Security numbers, or passwords. We will never ask you for them, and you should treat any request for them as a warning sign.
We keep contact to email only, so you will not find a phone number or mailing address here. Email gives us a clear record of your question and the best way to point you to the right resource. Thanks for reading, and for taking the time to get in touch.